We are experts in offering car finance to customers across the UK. If you have had trouble getting a used car elsewhere, then give us a call to see if we can help. We can arrange flexible finance deals to suit most budgets.
WHO REGULATES US
The Financial Conduct Authority (FCA) is an independent organisation that regulates Financial & Insurance Services in the United Kingdom. It requires us to give this document and to use this information to decide if our services are right for you.
PROVISION OF FINANCE FACILITIES
Cliffe Villa Motors is an approved credit broker and is authorised and regulated by the Finance Conduct Authority firm reference number 808913
As an approved credit broker, we can introduce you to a limited number of lenders who may be able to help and provide you with a range of finance products which may be suitable for your vehicle purchase. We will explain the key features of those products to you.
We are not Independent Financial Advisors and so we are unable to provide you with independent financial advice.
We as a credit broker offer vehicle warranties.
Details can be obtained on request.
TREATING CUSTOMERS FAIRLY
A copy of our procedure guide can be obtained on request.
WHAT DO YOU DO IF YOU HAVE A COMPLAINT
We aim to ensure that all of our customers are happy with our products and services we provide in order for you to purchase your vehicle.
If you have any cause to make a complaint you should contact us either by writing, email or by telephone. A copy of our complaints procedure can be obtained on request.
By phone: 01274 584923
If we cannot settle your complaint you are entitled to contact Financial Ombudsman Service to review your case. Address Financial Ombudsman Service, South Quay Plaza,183 Marsh Wall,London E14 9SR Telephone 08000234567
CONFIDENTIALLY AND DATA PROTECTION
Your information will only be disclosed to third parties in the normal course of arranging and administering finance contract(s). For full details of where your information will be sent and the purpose of such data transfer, please ask us.